CUSTOMER SUPPORT

If you have any questions, concerns, or feedback, our dedicated customer service team is here to help. Our goal is to ensure your satisfaction, and we appreciate the opportunity to serve you. Your feedback is invaluable in helping us continually improve our products and services. Please feel free to reach out to us through the following channels:

Email Patriot3 with any questions, concerns, employment, or project opportunities.

Fill out our Quote Request Form to recieve pricing and lead times in 24 to 48 hours

Visit our Repair Services page for comprehensive support for all Patriot3 products

Email our engineering team directly for more advanced questions and product support

Need replacement parts or tools? Visit the replacement parts page and fill out the request form

Our Replacement Panel Discount Program for expired Minuteman and Laddershield ballistic panels

Visit our Logistics page for shipping solutions, restrictions and customs requirements

Visit our Grants and Funding page for Grant Writing Assistance and sources of funding

FAQ'S

FREQUENTLY ASKED QUESTIONS

How do I place an order?

Contact Patriot3 via our contact form here, or send an email to info@patriot3.com with your company information and the products you are interested in. Patriot3 will assign a sales representative that will guide you through the entire process until you receive your equipment.

Does Patriot3 sell on GSA?

Currently we do not sell on GSA.

How do I become a Patriot3 dealer/distributor?

If you are interested in representing Patriot3 as a certified dealer, please email your company information to info@patriot3.com.

Does Patriot3 provide product training?

Yes. We provide operator and maintenance training for all of our products. Please inform your sales representative that you require training when requesting a quote.

Can I make a purchase with a credit card?

Yes. Orders can be placed over the phone with one of our sales representatives. We accept all major credit cards.

Where do you ship to?

We provide shipping services to all countries except those on the sanctioned country list. Restricted countries include; Cuba, Iran, North Korea, Sudan and Syria.

Can I have a Ramp System installed on a vehicle I already own?

Yes. However, the host vehicle must meet the necessary mounting and payload requirements. Elevated Tactics Systems have been installed on over 35 different operator vehicles including HMMWV's, Lenco Armored Trucks, Gurkha's, Ford Trucks and Achleitner vehicles.

Does Patriot3 provide a vehicle with any of the Ramp Systems?

Yes. The MARS (Ford F-550) and RAID (GMC Van) can be sold with a vehicle as a turnkey system. All ramp systems are custom designed and manufactured to fit the operators host vehicle safely and securely.

I want an ETS for our team vehicle, do I need to send it to Patriot3 for installation?

No. After Patriot3 helps determine the best ETS for your host vehicle, the ramp is manufactured at our facility and shipped to the host vehicle's location. The Patriot3 installation team will conduct the install and safety tests on location.